Splashtop Streamer

Keep these bulk tools close at hand.

The Splashtop Streamer for Android completely transforms how IT teams and help desks manage fleets of mobile devices with unattended access that is so much more than just screen sharing.

Even though the users are already aware that the app can handle a standard remote control, there are automation features hidden within the app.

These automation features will help to resolve tickets within minutes instead of hours.

These are what we call bulk device management features that will push the fix to dozens of devices at the same time without having to repeat the operation manually.

The real power comes from device inventory management where technicians can monitor each Android device from a console. To monitor your fleet’s hardware specs, existing software, and status, Splashtop Streamer combines with a Remote Support or an Enterprise subscription (from $259/yr). The visibility allows troubleshooting without guessing and raises a red flag before users complain.

Support staff can drag-and-drop files into the chat, allowing for bi-directional file transfers. This allows support staff to retrieve logs or send updated configuration files without the use of email chains.

By using clipboard synchronization, the error messages and serial numbers are instantly copied between the Remote Desktop Android and desktop sessions, taking out manual typing.

Deploy APKs, execute scripts, install in bulk.

Shell Script Deployment Distinguishes Splashtop Streamer from Consumer Tools. System administrators write scripts once and run them on multiple devices. Ideal for changing settings, clearing cache folders, or collecting diagnostic info. The APK remote install feature allows for the deployment of an app’s update and security fix to field devices without the need for user interaction on setting up an installation through Google Play.

Bulk actions can also be used to manage files; for instance, push configuration files to 20 tablets. Or remove old files from warehouse scanners in one go. The pricing of the business tier is justified by these automations and the fact that you can save 50% compared to TeamViewer. This business tier allows 10 concurrent sessions per technician while competitors only allow 1-3 concurrent sessions.

Make This Live Voice, Sync Clipboard, Remote Annotation

The feature called remote annotations lets you draw arrows, circles and write comments on the technical device’s screen during the support session. Redirect attention to the right button or highlight the fields of the form for non-technical users.

With real-time voice calls integrated in remote sessions, there is no need for phones. Technicians guide users through the procedures while controlling the user’s screen. This combines visuals with audio, ensuring the issue is resolved faster.

The significant limitation is the lack of standalone functioning. The unattended access portion of Splashtop Streamer is locked behind a paywall. User options from companies like SOS Friends & Family exclude support for Android entirely, forcing the consumer to upgrade to a business account for an almost six-fold jump in costs. The management console can be accessed through an active or trial subscription to deploy.

For businesses managing employee Android devices, remote kiosks, or point-of-sale tablets, Splashtop Streamer delivers enterprise-grade remote support at SMB prices. Get the app when your team needs real automation tools instead of just screen mirroring. The cost of the subscription pays for itself by eliminating truck rolls and reducing support time per ticket by huge amounts.